Privacy Policy

Latest revision: 18 September 2023

Introduction

Welcome to Mapuha ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the ways in which we collect, use, and safeguard your information when you interact with our website. By using our website and its services, you consent to the practices described in this policy.

Information We Collect

1. Personal Information: We do not collect any personally identifiable information (PII) such as your name, email address, phone number, or physical address unless you voluntarily provide it to us through email, contact forms, or live chat. We only use this information to respond to your inquiries and provide our services.

2. Non-Personal Information: We may collect non-personal information, such as your browser type, operating system, and the pages you visit on our website. This data is collected through analytics tools that do not track users outside of our website and do not use cookies. IP addresses are not stored in our analytics.

How We Use Your Information

We use the information you provide to us for the following purposes:

1. To respond to your inquiries and provide customer support through email, contact forms, or live chat.

2. To improve our website and services by analysing non-personal information to understand user preferences and optimize user experience.

3. To comply with legal obligations, such as responding to lawful requests and protecting our rights.

4. To send you occasional updates or newsletters if you have opted in to receive them.

Data Security

We take data security seriously and employ reasonable safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their respective privacy policies before providing any personal information.

Your Privacy Choices

You have the following choices regarding your personal information:

1. You may request access to the personal information we hold about you, and we will provide this information to you upon verification of your identity.

2. You may request corrections to any inaccuracies in your personal information.

3. You may request the deletion of your personal information, and we will do so unless we have a legitimate reason to retain it.

4. You can opt out of receiving marketing communications by following the unsubscribe instructions included in these communications.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at [[Please enable javascript to see the email address]].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the date of the latest revision.

Thank you for visiting Mapuha. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your information.